Hermosos Mermaid Straight Bow Sweep Train Prom Dress
How to Measure
Our Tips
- Measure with underwear when measuring.
- Do not measure over other clothing.
- Make sure the measuring tape is parallel to the floor and pulled evenly across the body with no slack.
- We suggest you go to a local tailor shop to get professionally measured.
Bust
- This is not your bra size.
- Wear a bra.
- Relax arms at sides.
- Pull tape across the fullest part of the bust.
Waist
- Find the natural waist.
- This is the smallest part of the waist.
- Usually about 1 in. above belly button.
- Keep tape slightly loose to allow for breathing room.
Hips
- Find the widest part of the hips.
- Usually about 7 in. below natural waist.
- Tape should brush across both hipbones.
Hollow to Floor (Bare Foot)
- Stand straight with feet together.
- Measure in bare feet.
- Begin at the hollow space between the collarbones and pull tape straight down to the floor.
- To fit high heels, we’ll add an extra 5 cm onto customized floor-length dresses and dresses with trains.
Height
- Stand straight with feet together.
- Measure in bare feet.
- Begin at the top of the head and pull tape straight down to the floor.
Shipping Policy
Total Delivery Time = Processing Time + Shipping Time
Products Processing Time: Normal products necessitate 5-7 business days for processing. Complicated Handwork Product necessitate 10-15 business days for processing.
Shipping Time: Delivery time varies depending on your location:
Standard Shipping: 15–18 business days — $12.99 USD
Expedited Shipping: 5–7 business days — $29.99 USD
FREE SHIPPING on orders over $199
Please note:
Orders are not shipped on weekends or holidays.
Delivery estimates exclude weekends, holidays, and order processing time.
Return & Refund Policy
RETURNS POLICY
Our policy lasts 14 days. You can get a full refund when you return your item(s) within 14 days. When you receive item(s) that is defective, incorrect, or incomplete, please contact us immediately so we can make it right. For faster assistance with a return or exchange claim, please email us with your order number, contact information, photos, and videos concerning the damages or flaws(if applicable). Please keep all items and packaging materials until your claim is resolved.
What items can I return or exchange?
All returns and exchanges must be in their original condition—unworn, unwashed, unaltered, undamaged, clean, and free of lint and hair. Merchandise must be in its original packaging with all tags attached or cellophane wrap/seals intact. Once any tag has been removed, an item cannot be returned.
